Frequently Asked Questions

Everything you need to know about our cleaning services.

Simple. Honest. Upfront.

How do I book a cleaning?

You can schedule online anytime using the form at the bottom of the page, or give us a quick call. We’ll confirm your appointment and match you with a cleaner who fits your schedule and needs.

Do I need to be home during the cleaning?

No, you don’t have to be home. Most clients give us access before the appointment and return to a spotless space. Of course, you’re always welcome to stay while we clean if you prefer.

What should I do before my cleaner arrives?

We recommend picking up personal items or clutter so our team can focus on deep cleaning surfaces, floors, and spaces efficiently. That helps us give you the best possible results in less time.

Are your cleaners background checked?

Yes. Every cleaner who works with us goes through background checks, training, and quality reviews to ensure reliable, professional service every time.

Do you bring your own supplies?

Yes. We bring all the supplies and equipment needed for your cleaning. If you have preferred products or sensitivities, just let us know and we’ll gladly use yours.

Satisfaction, Service Area & Rentals

What if I’m not satisfied with the cleaning?

Your satisfaction means everything to us. If something isn’t right, contact us within 24 hours and we’ll return to make it right — no questions asked.

What areas do you serve?

We proudly serve and surrounding neighborhoods. If you’re just outside the area, give us a call — we’ll do our best to accommodate you.

Do you clean Airbnbs or rentals?

Yes! We specialize in Airbnb and vacation rental cleanings with flexible scheduling and quick turnaround times — perfect for hosts who need reliable, repeat service.

Recurring plans & payment

Do you offer recurring or monthly cleaning? Absolutely. Choose weekly, bi-weekly, or monthly service for a consistent, worry-free clean. Recurring clients receive priority scheduling and loyalty discounts.